Simplifying Clinical Trial Supply Management With Streamlined Communication

Each year at YPrime’s annual Innovation Network Gathering, experts from various fields come together to tackle the toughest challenges in making clinical trials more human-centric and develop innovative solutions. While many ideas from the 2023 Gathering addressed very complex challenges, one concept stood out as an opportunity: improving the site experience with better communication regarding shipments. 

Managing equipment and training materials can be time-consuming and requires strong awareness and involvement from site staff, distracting them from what truly matters—patient care. What we, as vendors, assumed we were doing with technology to help stakeholders often introduced more burden or complexity. 

Building on presentations by industry leaders and the collaborative efforts of breakout teams at the Innovation Network Gathering, YPrime understood that the acceptance of tablets and the allocation of specific devices to clinical trials took a significant amount of time for busy site staff. Based on conversations with site leaders and brainstorming at the event, YPrime introduced a more integrated solution to improve the site experience—this multi-faceted solution included a variety of new communications to make things easier on the site, including a specific email alert for incoming shipments. This solved a simple yet time-consuming challenge for sites. 

Reduced Frustration and Improved Efficiency: Direct-to-site emails provide streamlined access to essential information, minimizing setup time and reducing confusion about equipment usage. 

On-Demand Support for Smooth Operations: Quick access to support guides ensures prompt resolution of issues, reducing downtime and keeping operations running smoothly. 

Enhanced Patient Care: User-friendly equipment translates to more time dedicated to patient interaction and data collection rather than fumbling with technology. 

Increased Compliance: Easy access to training materials promotes proper device usage, leading to more accurate data and a smoother clinical trial experience. 

YPrime’s solution showcases the power of user-centric design in clinical trials. By eliminating the ‘ketchup bottle effect’ of confusing technology access, this solution empowers sites and streamlines data collection, ultimately paving the way for a more efficient and successful clinical trial experience. 

Looking to speed up your processes and make trials run smoother? YPrime eCOA delivers unparalleled benefits to patients, sites, and sponsors alike—enabling faster study startup, high-quality data, and efficiencies. Learn more here.